The accessibility statement provides information for our ticket buyers about the status of compliance with the 35 points required to meet the standards for universal design of IT in the private sector. The statement covers the landing page (hooplatickets.com) as well as the sales pages for all our organisers (*.hooplatickets.com/).
Summary
The website is partially compliant with the requirements for universal design of ICT in the private sector.
There is a breach of 1 out of 35 requirements in the regulations.
What do these breaches mean for users?
The breaches recorded in this statement particularly affect users with the following needs:
Use without sight
Use with limited vision
Use with reduced mobility or strength
Use with restricted reach
Please report any breaches of the requirements
We welcome feedback from users.
- Have you discovered errors or shortcomings related to the universal design of the website?
- Do you need an alternative to content that is not universally designed?
- Do you have suggestions for improvements to the website?
You can contact us at:
Complaints
The Equality and Anti-Discrimination Tribunal handles complaints about breaches of the regulations. You will find information on how to lodge a complaint on the Tribunal’s website. You can also complain about missing or delayed responses to feedback you have submitted to us.
Status of content that is not universally designed
There is content on the website that does not comply with universal design requirements. We explain which content this applies to, the reason for not following the regulations, and what it means for the user. This is presented in the same order as the requirements in the WCAG 2.1 standard.
Principle 2: Operable
The web is interactive. It is important that users, for example, can navigate, select buttons and tick checkboxes using the equipment and assistive technology they have.
This means it should not only be possible to use a mouse. All content and functionality must also be usable by keyboard alone.
2.1.1 Keyboard
Content that breaches the regulatory requirement:
It is not possible to change the payment option during checkout without using a mouse pointer.
Testing and evaluation of the website
We have tested and evaluated the website internally.
About this statement
The accessibility statement for this website was first created on the 3rd of October 2025.
The most recent update to the statement was made on 3rd of October 2025.